The NHS has said it is “truly sorry” after a mother died from a “massive” bleed on the brain after being found hidden under a coat in an overcrowded A&E waiting room.
An inquest has concluded that Inga Rublite had a condition that had “likely been present for years” which took its “naturally occurring course”.
The 39-year-old suffered a “massive bleed” on her brain from an aneurysm while she waited more than eight hours to be seen by a doctor at Queen’s Medical Centre (QMC) in Nottingham on Jan 20, causing “significant, irreversible” brain damage.
Ms Rublite, originally from Latvia, died two days later when brain stem tests showed “no improvement in brain function”.
The two-day inquest heard that NHS staff “missed opportunities” to diagnose a bleed on her brain.
It was told that A&E staff believed that Ms Rublite had left the QMC after calling for her three times in the waiting room at 4.30am, 5.26am and 6.50am, and once on her phone, so they discharged her from their system.
The mother of two was found 10 minutes later “slumped on the floor” with a coat over her face “seemingly asleep”, but she was found to be having a seizure.
Evidence presented in the inquest showed staffing levels were “depleted” during the shift and the dedicated senior decision-maker had been diverted to “help with pressures elsewhere”.
Nottinghamshire coroner Elizabeth Didcock recorded a death by natural causes.
She said in her final statements that the triage nurse should have spoken to a senior decision-maker, who could have “escalated” the situation based on her symptoms.
She said: “I find on balance had she been seen by a senior decision-maker, she would have had a CT scan which would have found the bleeding.”
Ms Didcock concluded that “all was done to try to stabilise her” once her condition had been ascertained.
The ward also had “significant” overcrowding, at more than double its maximum capacity of 38 people.
Ms Didcock said the investigation conducted by the NUH (Nottingham University Hospitals NHS Trust) had been “thorough and thoughtful”, and that “many of the issues that this case has identified” were out of its control.
Dr Manjeet Shehmar, medical director at the NUH, said the trust was “truly sorry” it did not meet the standards it “strives to deliver”.
He said: “We would like to offer our sincere condolences to the family of Inga for their loss.
“Although due to the nature of the bleed on the brain, the outcome is unlikely to have been different, we accept there were missed opportunities in Inga’s care and are truly sorry that we did not meet the standards we strive to deliver.
“We have completed an investigation in order to assess and implement learning, and as a result have introduced changes in our emergency department to ensure we can deliver better care to patients and support our staff to do this in the future.
“We fully accept the coroner’s findings and are determined to take all action possible to improve our care.”
2024-07-26T12:48:58Z dg43tfdfdgfd